Customer Service Representative with Excellent Communication Skills
1 week ago
We are seeking a highly skilled Customer Service Representative to join our team at Neksjob Philippines. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients, handling their concerns and complaints in a professional and timely manner.
About the Role
This is an exciting opportunity for individuals who are passionate about delivering outstanding customer experiences. You will be working closely with our clients to understand their needs and provide solutions that meet their expectations. Your excellent communication skills will enable you to build strong relationships with our clients and resolve any issues that may arise.
Key Responsibilities
* Respond to customer inquiries and resolve issues in a timely and professional manner
* Provide technical support and guidance to customers on our products and services
* Collaborate with internal teams to resolve customer complaints and improve overall customer satisfaction
* Develop and maintain a thorough knowledge of our products and services to provide accurate information to customers
Requirements
* High school graduate or equivalent
* At least 6 months of call center experience
* Excellent communication and interpersonal skills
* Good analytical skills and ability to work independently
* Knowledgeable in MS Office and internet browsing
Benefits
* Exciting performance bonuses and account-specific allowances
* Career advancement opportunities and promote within the company
* Comprehensive healthcare benefits
Why Choose Us?
Neksjob Philippines offers a dynamic and supportive work environment that fosters growth and development. Our team is committed to delivering exceptional customer experiences, and we are looking for like-minded individuals to join us on this journey. With a competitive salary range of PHP 25,000 - 35,000 per month, depending on experience, we offer a comprehensive compensation package that includes performance bonuses and benefits.
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