Solutions Strategist

7 days ago

Manila, National Capital Region, Philippines beBeeTechnical Full time ₱933,700 - ₱1,347,900

Experience the transformative power of driving product value, sales success, and prospect satisfaction by understanding customer needs and translating them into effective solutions.

Key Responsibilities
  • Engage in functional and technical discussions with customers, uncovering their requirements and pain points to deliver tailored solutions.
  • Design and present compelling solutions that demonstrate the product's value, effectively addressing customer needs.
  • Conduct thorough needs assessments and solution-finding sessions, including technical questionnaires, for customers with varying levels of complexity.
Supporting Sales and Customer Success
  • Provide expert technical guidance to Sales and Customer Success teams, empowering them to achieve revenue goals.
  • Develop and deliver impactful product demonstrations, tailoring them to specific audiences, verticals, and customer needs.
  • Contribute to proposal responses (RFIs/RFPs, tenders), addressing functional and technical requirements.
Knowledge Sharing and Best Practices
  • Stay updated on best practices and product knowledge, sharing insights with internal teams to foster a culture of collaboration.
  • Collaborate with colleagues on technical solutions and problem-solving strategies to drive innovation.
Product Representation and Travel
  • Represent the company as a product expert at conferences, demonstrations, and customer visits, effectively communicating the product's value.
  • Address technical questions and follow up on pending issues to ensure seamless customer experiences.
  • Invest in personal and professional growth, expanding your technical skills and product knowledge.
Qualifications
  • 2-4 years of experience in a Solutions Engineering or similar technical customer-facing role.
Required Skills and Qualifications
  • Strong understanding of the product suite, including front-end and back-end functionality.
  • Ability to troubleshoot technical product functional issues, sales processes, and propose solutions.
  • Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to diverse audiences.
  • Team-oriented mindset, working effectively with Sales, Customer Success, and other internal stakeholders.
Benefits

Competitive Package
Total Rewards @ Turnitin maintains a competitive package that prioritizes overall well-being, beyond regular pay plus bonus or commission. Experience a remote-centric culture that empowers you to work with purpose and accountability, supported by a comprehensive benefits package.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.

  • Customer Centric- We realise our mission to ensure integrity and improve learning outcomes by putting educators and learners at the centre of everything we do.
  • Passion for Learning- We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
  • Integrity- We believe integrity is the heartbeat of our organisation. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
  • Action & Ownership- We have a bias toward action and empower teammates to make decisions.
  • One Team- We strive to break down silos, collaborate effectively, and celebrate each other's successes.
  • Global Mindset- We respect local cultures and embrace diversity. We think globally and act locally to maximise our impact on education.
  • Remote First Culture
  • Health Care Coverage
  • Education Reimbursement
  • Competitive Paid Time Off
  • 4 Self-Care Days per year
  • National Holidays
  • Charitable contribution match
  • Monthly Wellness or Home Office Reimbursement
  • Access to Modern Health (mental health platform)
  • Retirement Plan with match/contribution
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