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Computer Support Expert

2 weeks ago

Manila, National Capital Region, Philippines Helix Full time

We have an exciting opportunity available for a Computer Support Expert to join our team at Helix.

The successful candidate will possess excellent problem-solving skills and be able to troubleshoot complex technical issues.

Responsibilities include providing technical support for email related issues with sending, receiving, spam, archiving.

Additionally, the candidate will administer account and email suspicious activity, and properly document their work in support requests.

About Us

In this position, you will be assigned to our client, a Managed Service Provider (MSP) that provides IT and cybersecurity services to small and medium businesses.

Their clients typically have 40 - 500 users and support all their IT needs. Efficiency is key; they script, automate and document, and believe that working in IT shouldn't be stressful.

They pride themselves in investing in solutions that are easy to manage and provide industry-leading results to their clients.