IT Technical Support
4 days ago
Role Overview
The Technical Support Representative plays a critical role in delivering outstanding customer experiences by resolving complex technical issues and providing expert guidance and support.
Key Tasks:
- Handle high-volume customer inquiries and resolve issues efficiently.
- Work collaboratively with internal teams to ensure seamless issue escalation and resolution.
- Develop and maintain extensive product knowledge and stay current on industry trends.
- Implement process improvements to enhance customer satisfaction and operational efficiency.
- Meet or exceed performance metrics and quality standards consistently.
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IT Support Analyst for Airlines
4 days ago
Taguig, National Capital Region, Philippines Amadeus IT Group, S.A. Full timeJob OverviewAmadeus IT Group, S.A. is seeking a Technical Support Expert to join our team in the airline industry.The role involves providing technical support to customers, analyzing and resolving complex technical issues, and collaborating with cross-functional teams to ensure seamless delivery of services.Key qualifications include:Bachelor's Degree in...
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Global IT Support Specialist
12 hours ago
Taguig, National Capital Region, Philippines IT BY DESIGN Full timeCompany OverviewIT BY DESIGN is a leading provider of IT services and consulting solutions. Our team is dedicated to delivering high-quality end-user support and technical expertise to our global clients.
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Technical Support Representative
2 weeks ago
Taguig, National Capital Region, Philippines RecruiterPH Full timeResponsibilities:• Providing technical support and assistance to customers.• Identifying the root cause of technical issues and finding appropriate solutions to resolve them.• Communicating technical information and instructions to customers in a clear and understandable manner.• Providing exceptional customer service• Resolving technical issues...
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Technical Support Specialist
12 hours ago
Taguig, National Capital Region, Philippines Schneider Electric Gruppe Full timeAt Schneider Electric Gruppe, we are seeking a skilled Technical Support Specialist to join our team. This role is responsible for providing technical assistance to customers and internal stakeholders via phone, email, and chat support.Key Responsibilities:Provide timely and effective technical support to customers and internal stakeholders.Collaborate with...
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Technical Support Specialist
4 days ago
Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeCompany OverviewNityo Infotech Services Philippines is a leading provider of IT services and solutions. Our team is dedicated to delivering high-quality support to our clients, and we are seeking a talented Technical Support Representative to join our ranks.Job SummaryWe are looking for a highly skilled Technical Support Representative to provide exceptional...
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Technical Support Specialist
7 days ago
Taguig, National Capital Region, Philippines Eclectus Technologies Full timeAt Eclectus Technologies, we are seeking a highly skilled Technical Support Specialist to join our team.Job DescriptionThis role involves providing technical support to our sales teams during the pre-sales process. The ideal candidate will have strong knowledge of software solutions and excellent communication skills.The successful candidate will be...
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Full-Time On-Site IT Support Professional
12 hours ago
Taguig, National Capital Region, Philippines IT BY DESIGN Full timeAbout the RoleThis is a full-time, on-site position that requires strong customer service skills, excellent communication abilities, and a willingness to learn and improve technical skills.The ideal candidate should have 2-3 years of experience in IT support, service desk, or help desk roles and be proficient in using various IT tools and technologies.
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Technical Support Associate
6 hours ago
Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeNityo Infotech Services Philippines is currently seeking a Technical Support Associate to join our team. As a Technical Support Associate, you will play a vital role in ensuring the smooth operation of our systems and resolving technical issues that may arise.This is a 6-month project-based contract with the possibility of extension. The ideal candidate...
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Technical Support Specialist
4 days ago
Taguig, National Capital Region, Philippines CWTSatoTravel Full timeJob SummaryCWTSatoTravel is seeking a skilled Technical Support Specialist to provide level 2 technical support for applications and infrastructure services. This role involves troubleshooting and resolving complex technical issues, interacting with clients, and coordinating with multiple teams.Main ResponsibilitiesSabre and Amadeus skills are required for...
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Technical Support Engineer
2 weeks ago
Taguig, National Capital Region, Philippines RecruiterPH Full timeResponsibilities:• Handle technical escalations from our Tier 1 and Tier 2 Support agents via ticket systems.• Handle live site incidents for Support, from report to resolution.• Troubleshoot technical issues with external customers.• Send alerts to internal and external users through Braze upon confirmed outage.• Track unresolved issues against...
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Technical Support Engineer
4 days ago
Taguig, National Capital Region, Philippines American Express Full timeAbout American Express:We are a global company with a rich history of innovation and commitment to excellence.Job Title: Technical Support EngineerWe are seeking a talented Technical Support Engineer to join our team. The successful candidate will be responsible for providing technical consultation and strategic recommendations to drive application support...
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Technical Recruiter for MSP
12 hours ago
Taguig, National Capital Region, Philippines IT BY DESIGN Full timeJob SummaryWe are seeking a highly skilled Global IT Service Desk Analyst to join our team at IT by Design Philippines Inc. in Bonifacio Global City, Taguig City, Metro Manila.The successful candidate will be responsible for providing exceptional customer service, resolving technical issues, and ensuring seamless operations for our clients.
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Technical Support Specialist
4 days ago
Taguig, National Capital Region, Philippines Randstad (Schweiz) AG Full timeJob Description:The role of a Service Desk Analyst is crucial in ensuring seamless IT operations by providing frontline technical support to end-users. This dynamic and engaging work environment presents new challenges and opportunities to learn and grow every day.Main Responsibilities:User Support:Act as the first point of contact for users seeking...
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Technical Support Specialist
5 days ago
Taguig, National Capital Region, Philippines Adaca Full timeJob Summary:We are seeking a highly skilled Support Engineer to manage our customer ticketing process and provide technical assistance during periods of low ticket volume. This role requires an engineering background and experience with JSON.The ideal candidate will have proven experience in managing ticketing systems or similar customer support processes,...
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Technical Support Engineer
4 days ago
Taguig, National Capital Region, Philippines 8x8 Full timeOn-site - Taguig 1-3 Yrs Exp Diploma Full-timeJob Description8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 Platform for...
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Technical Support Specialist
7 days ago
Taguig, National Capital Region, Philippines Adaca Full time**Job Overview**The Adaca team is seeking a skilled Support Engineer to join our internal support team.This role requires an engineering background and experience with JSON. The successful candidate will manage our customer ticketing process, provide technical assistance during ticketing downtime, and occasionally respond to customer inquiries via email.Main...
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Technical Support Specialist
12 hours ago
Taguig, National Capital Region, Philippines Jocsoncollege Full timeSales Tool Helpdesk Analyst (Open to Fresh Graduates)Location: National Capital Region (NCR), Taguig CityCandidate must possess at least a Bachelor's/College Degree in any course.Fresh Grad / Entry Level specializing in Technical and Helpdesk Support or equivalent.Required skill(s): basic troubleshooting, technical skills.Key Responsibilities:Process...
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Automotive Technical Support Specialist
4 days ago
Taguig, National Capital Region, Philippines Omoda & Jaecoo Philippines Full timeJob OverviewOmoda & Jaecoo Philippines is seeking a highly skilled Automotive Technical Support Specialist to join our team.The successful candidate will be responsible for managing technical support and ensuring that correct and right technical support is provided to Dealers. Key ResponsibilitiesPrioritizes TSS dispatch according to gravity of support...
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Technical Support Engineer
4 days ago
Taguig, National Capital Region, Philippines Transnational E-Business Solutions, Inc. Full timeAt Transnational E-Business Solutions, Inc., we are seeking a skilled Technical Support Engineer to join our team.About the RoleThis is an exciting opportunity for a highly motivated individual to work in a dynamic environment and provide top-notch technical support to our clients.The successful candidate will be responsible for troubleshooting and resolving...
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Technical Support Specialist
4 days ago
Taguig, National Capital Region, Philippines 8x8 Full timeCompany Overview8x8, Inc. is a leading provider of cloud-based communication and collaboration solutions.We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience.The 8x8 Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational...