
Service Coordinator
1 week ago
Job Opportunity:
We are seeking a detail-oriented and organized professional to fill the role of Service Coordinator. As a Service Coordinator, you will be responsible for preparing accurate and timely service quotes, maintaining clear communication with internal teams and customers, and supporting the service workflow from inquiry to completion.
The ideal candidate is a proactive problem solver with strong administrative skills, thrives in a fast-paced environment, and takes pride in delivering excellent customer service. Experience in the trucking or engineering industries is preferred but not required.
Key Responsibilities:
- Prepare detailed and accurate service and parts quotes using software or equivalent systems
- Review service requests, technical specifications, and diagnostic reports to determine labor and parts requirements
- Coordinate with technicians to ensure accuracy and completeness of quotes
- Maintain a consistent and professional format and structure across all quote documentation
- Serve as the main point of contact for service inquiries and quote updates
- Communicate clearly with customers regarding quote timelines, revisions, and service expectations
- Follow up on outstanding quotes and assist in converting quotes to active work orders
Qualifications:
- A bachelor's degree in the related field is preferred
- 2+ years of administrative, estimating, or quoting experience in a service or technical environment
- Proficiency with quoting software; experience with industry-standard software is a plus
- Experience using CRM systems or workflow management tools is a plus
About This Role:
This is a full-time position that can be worked remotely. The ideal candidate will be comfortable working independently and collaboratively in a fast-paced, deadline-driven setting.
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