Customer Experience Director

Fpsinc is committed to creating a culture where our people can thrive. As a Customer Experience Director, you will play a vital role in driving team performance, managing outliers, coaching agents, and monitoring calls.The ideal candidate will have 2-3 years of call center management experience leading agents for phone, video or internet services. Proven...

We are looking for a highly skilled Customer Experience Director to lead our service operations team. This individual will be responsible for driving customer satisfaction and loyalty through differentiated service programs.About the RoleThe ideal candidate will have a strong background in customer service and experience in designing and implementing service...

Job Summary">We are seeking a highly skilled Customer Experience Director to lead our customer service team and develop strategies to improve customer satisfaction and loyalty.Key ResponsibilitiesDevelop and implement customer experience strategies to drive business growth and profitability.Collaborate with cross-functional teams to design and deliver...

Job DescriptionThe Site Director, Call Center Operations is a critical role that requires a strong leader with excellent communication and interpersonal skills. You will be responsible for leading a team of contact center managers and supervisors to deliver exceptional customer experiences.You will oversee the development and implementation of service...

Job OverviewMass Markets is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are seeking an experienced Customer Experience Director to...

We are looking for a senior professional to lead our Customer Experience and Support team. The successful applicant will have proven leadership and problem-solving skills, with a strategic mindset and extensive experience in Customer Experience and Engagement.Job OverviewThe Customer Experience and Support team is responsible for delivering high-quality...

About the RoleAs a key member of our ResultsCX team, you will be responsible for driving customer experience initiatives and developing strong relationships with clients. This role involves managing Customer Service teams, monitoring program performance, and ensuring quality service delivery to our clients.We are looking for someone who can provide superior...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. We help our clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure.We have a presence in multiple locations across the globe, with a workforce of approximately 45,000 employees....

About the RoleWe are looking for a highly motivated and organized individual to lead our call center operations team. As an Operations Manager, you will be responsible for managing metrics, performance criteria, policies, and procedures to continuously improve call center productivity. You will also drive a culture of accountability, continuous improvement,...

About the JobWe are looking for a talented Sales and Customer Service Director to join our team at Mass Markets. As a key member of our leadership team, you will be responsible for developing and implementing sales and customer service strategies to drive business growth. This includes managing a team of supervisors, developing and maintaining customer...

We are seeking an experienced professional to fill the role of Director, Account Operations at The Results Companies. This role involves developing and implementing account strategies, managing client relationships, and driving business growth.About the RoleBe responsible for developing and implementing account strategies to drive business growthLiaise with...

Responsibilities and QualificationsThe ideal candidate for this role should be highly motivated, energetic, and dedicated with excellent organizational, written, and oral communication skills. You must be able to read and speak English fluently and have a wired, high-speed internet connection.A background in call center operations management is required, and...

We are seeking a highly motivated and experienced Operations Director to lead our Customer Retention team.The ideal candidate will possess a strong background in operations management, with expertise in process improvement, team leadership, and customer satisfaction.Responsibilities include:Developing and executing strategies to enhance customer retention...

At MCI, we are seeking a seasoned Customer Service Operations Director to lead our call center team. As a key member of our operations department, you will be responsible for driving business growth, improving customer satisfaction, and ensuring operational excellence.About the RoleThis is a unique opportunity to join a dynamic company that values innovation...

We are seeking a highly skilled Marketplace Customer Service Associate Director to join our team. As a key member of our organization, you will play a crucial role in ensuring the delivery of exceptional customer service and support to our users.The ideal candidate will have at least 2 years of experience in a customer service role and digital support...

On-site - Pasig 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionI'm currently helping a company source for a Director of Operations. This is a full-time on-site role for a Director of Operations located in QC. The Director of Operations will be responsible for overseeing day-to-day operations, managing budgets, analyzing performance data, and...

Vivantsearch is looking for a seasoned professional to fill the role of Director of Customer Success Team Management.The ideal candidate will bring extensive experience in people management, with a proven track record of leading high-performing teams and driving business growth.Duties include:Designing and implementing effective strategies to improve...

StraightArrow Corporation is committed to delivering exceptional results through our creative process outsourcing services.About Our Services:We offer a range of creative services, including graphic design, web development, communication specialists, market researchers, and analysts.Our team of experts works closely with our clients to understand their needs...

Join Our Team as an Education Industry DirectorWe are seeking an experienced Admissions Manager to join our team at Homeschool Global Learning Inc.The successful candidate will have a proven track record of leadership in admissions, sales, customer service, or a related field, with a minimum of 5 years of experience.The Education Industry Director will be...

Job Title: Amazon Support SpecialistJob Summary:We are seeking a skilled Amazon Support Specialist to join our team. The ideal candidate will have a Bachelor's degree and at least 1 year of experience operating within Amazon Seller or Vendor Central. Key responsibilities include tracking account conditions, determining policy infractions, collaborating with...