Operations Director for Customer Retention

Job DescriptionThe Customer Retention Strategist will be responsible for developing and implementing strategies to retain and grow our long-tail customers. This role will focus on understanding customer value drivers and developing personalized engagement plans to meet their needs.Key ResponsibilitiesDevelop and implement personalized engagement plans to...

Fpsinc is committed to creating a culture where our people can thrive. As a Customer Experience Director, you will play a vital role in driving team performance, managing outliers, coaching agents, and monitoring calls.The ideal candidate will have 2-3 years of call center management experience leading agents for phone, video or internet services. Proven...

Job SummaryThis role is responsible for cultivating and maintaining strong customer relationships, delivering value through consultative guidance, and ultimately ensuring that all client needs are met, resulting in strong customer engagement and satisfaction.Main DutiesDrive retention and expansion of customers in your book of business by strategically and...

Job Summary">We are seeking a highly skilled Customer Experience Director to lead our customer service team and develop strategies to improve customer satisfaction and loyalty.Key ResponsibilitiesDevelop and implement customer experience strategies to drive business growth and profitability.Collaborate with cross-functional teams to design and deliver...

On-site - Pasig 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionI'm currently helping a company source for a Director of Operations. This is a full-time on-site role for a Director of Operations located in QC. The Director of Operations will be responsible for overseeing day-to-day operations, managing budgets, analyzing performance data, and...

About the Role:iSentia is looking for a skilled Client Retention Manager to join our team. As a key member of our Client facing team, you will be responsible for delivering exceptional service support and driving client retention.Key Responsibilities:Develop and implement strategies to improve client satisfaction and retention rates.Collaborate with internal...

Job DescriptionWe are seeking an experienced Operations Director to lead our multinational account team. As an Operations Director, you will be responsible for managing client relationships, developing business strategies, and driving operational excellence.Key Responsibilities:Develop and implement business strategies to drive revenue growth and customer...

At MCI, we are seeking a seasoned Customer Service Operations Director to lead our call center team. As a key member of our operations department, you will be responsible for driving business growth, improving customer satisfaction, and ensuring operational excellence.About the RoleThis is a unique opportunity to join a dynamic company that values innovation...

We are looking for a highly skilled Customer Experience Director to lead our service operations team. This individual will be responsible for driving customer satisfaction and loyalty through differentiated service programs.About the RoleThe ideal candidate will have a strong background in customer service and experience in designing and implementing service...

Key ResponsibilitiesOrganize and plan all after-sales activities of the department, including maintaining close liaison with customers and suppliers.Negotiate service contracts and prepare summary of parts sales forecasts for the division.Assist in the formulation of short- and long-range planning and in the preparation of forecasts and other required...

Job DescriptionAt RecruiterPH, we are seeking a highly skilled and experienced Business Operations Director to join our team. This is an exceptional opportunity for a Senior Manager looking to take on a leadership role in the healthcare industry.About UsWe are a leading provider of recruitment services specializing in the healthcare sector. Our mission is to...

About the TeamWe are looking for a highly skilled Creative Operations Director to join our team at Adgarlic, Inc. As a key member of our creative team, you will be responsible for leading the development and execution of multi-channel marketing campaigns.Responsibilities:Campaign Execution: Oversee the development and execution of multi-channel marketing...

Job DescriptionThe Site Director, Call Center Operations is a critical role that requires a strong leader with excellent communication and interpersonal skills. You will be responsible for leading a team of contact center managers and supervisors to deliver exceptional customer experiences.You will oversee the development and implementation of service...

About the JobWe are seeking a seasoned Technology leader to drive our consulting practice forward. As Managing Director, you will be responsible for leading the strategy and execution of our technology services in Manila.Key Responsibilities:Growth & Strategic Leadership: Conceptualize and implement growth strategies for the practice, aligning with overall...

Hybrid - Pasig 3-5 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionAs an Account Director, you'll be responsible for driving revenue growth, managing client relationships, and leading a creative team across ATL, BTL, and digital marketing projects. You'll oversee both B2B and B2C accounts, ensuring the delivery of effective, results-driven campaigns.Key...

Baldo Construction and Development Corporation is committed to providing high-quality services to our customers, and we are looking for a talented Warehouse Operations Director to help us achieve this goal.The successful candidate will oversee all aspects of warehouse operations, including inventory management, shipping and receiving, and order...

Job Description: Technical Operations DirectorAbout Us:

Job OverviewWe are seeking a highly skilled Director of Operations to join our team at CBEnterprise. This is a full-time on-site role that requires a strong leader to oversee day-to-day operations, manage teams, and drive operational excellence.Key ResponsibilitiesOversight of daily operations to ensure seamless executionLeadership and management of...

S&P Global Commodity Insights is a leading provider of complete views of global energy and commodities markets. Our team is responsible for developing and maintaining positive relationships with our clients to understand their business needs and drive service adoption.We are seeking an experienced Client Retention Specialist to join our team in Manila. As a...

About the RoleThis is an exciting opportunity to join JC Premiere Business International Inc. as a Store Operations Director. As a Branch Manager, you will be responsible for overseeing the successful operation and profitability of one of our retail stores located in Pasig City Metro Manila.Your Key Responsibilities:Lead and motivate a team of store...