Customer Service Ambassador

1 day ago


Tuguegarao City, Cagayan Valley, Philippines Lexie Staffing Full time

Lexie Staffing is seeking a dedicated Customer Service Representative to join our team. As a valued member of our staff, you will be responsible for delivering exceptional customer experiences through various communication channels.

The salary for this role is estimated to be around $40,000 - $55,000 per year, depending on factors such as location and level of experience.

Job Description

In this role, you will play a key part in ensuring that customers feel valued and supported throughout their interactions with our company. This involves actively listening to their concerns, responding promptly to their queries, and providing solutions that meet their needs.

You will also have the opportunity to build strong relationships with our customers, understanding their preferences and tailoring your approach to meet their individual requirements.

Key Responsibilities:
  • To provide excellent customer service through phone, email, and other communication channels
  • To resolve customer complaints and issues efficiently and effectively
  • To maintain accurate records of customer interactions and transactions
  • To contribute to the development of new business opportunities through upselling and cross-selling

We are looking for a highly motivated and organized individual who is passionate about delivering exceptional customer experiences. If you have excellent communication skills, a positive attitude, and a strong work ethic, we would love to hear from you.

Benefits

Licenses & Certifications: None

Educational Requirements: High School Diploma or Equivalent

Work Experience: 1+ years of customer-facing experience

Traits & Characteristics: Positive Attitude, Excellent Communication Skills, Strong Problem-Solving Skills



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