Customer Service Liaison
1 week ago
Job Title: Customer Service Liaison
Job Summary:
We are seeking a Customer Service Liaison to join our team at Solid Lyndelle Manpower Services Inc. The ideal candidate will have excellent communication skills, be able to multitask, and have a background in freight forwarding/logistics.
Key Responsibilities:
- Attend to customer inquiries regarding rates, loading schedules, and shipment status.
- Coordinate with operations to provide updates and quotations.
- Maintain house accounts and ensure compliance with reporting requirements.
- Monitor shipments and advise clients or shippers accordingly.
- Provide Irregularity Reports and support documents for claims handling.
- Ensure provision of proof of delivery to clients and agents.
Requirements:
- Bachelor's/College Degree in Business Studies/Administration/Management or equivalent.
- Background in freight forwarding/logistics is an advantage.
- Computer literacy and excellent oral/written communication skills.
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