Customer Service Liaison

1 week ago


Tuguegarao City, Cagayan Valley, Philippines Solid Lyndelle Manpower Services Inc. Full time

Job Title: Customer Service Liaison

Job Summary:

We are seeking a Customer Service Liaison to join our team at Solid Lyndelle Manpower Services Inc. The ideal candidate will have excellent communication skills, be able to multitask, and have a background in freight forwarding/logistics.

Key Responsibilities:

  • Attend to customer inquiries regarding rates, loading schedules, and shipment status.
  • Coordinate with operations to provide updates and quotations.
  • Maintain house accounts and ensure compliance with reporting requirements.
  • Monitor shipments and advise clients or shippers accordingly.
  • Provide Irregularity Reports and support documents for claims handling.
  • Ensure provision of proof of delivery to clients and agents.

Requirements:

  • Bachelor's/College Degree in Business Studies/Administration/Management or equivalent.
  • Background in freight forwarding/logistics is an advantage.
  • Computer literacy and excellent oral/written communication skills.


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