
Business Development Manager
5 days ago
Rentokil Initial is an international business services company that employs 62,900 colleagues across 90 countries. Our mission is to protect people and enhance lives by providing expert solutions in pest control, hygiene, and other related services.
We are committed to delivering exceptional customer experiences and fostering long-term relationships with our clients. As a Key Account Manager at Rentokil Initial, you will play a critical role in driving business growth, improving customer satisfaction, and achieving sales targets.
Key Responsibilities
Your primary responsibilities will include:
- Managing customer needs and expectations to ensure satisfaction and retention
- Developing and implementing strategies to drive business growth, improve sales performance, and increase customer engagement
- Collaborating with cross-functional teams to provide excellent customer service, resolve issues, and promote new products and services
- Monitoring market trends, competitor activity, and customer feedback to inform business decisions and improve service offerings
- Maintaining accurate records, reports, and documentation to ensure compliance with company policies and procedures
- Identifying opportunities for process improvements and suggesting solutions to enhance efficiency and productivity
- Participating in training and development programs to stay up-to-date on industry trends, best practices, and company initiatives
Requirements and Qualifications
To be successful in this role, you will need:
- A Bachelor's Degree in Agriculture, Microbiology, or a related field
- 2-3 years of experience in sales, marketing, or a related field, with a strong track record of achievement and customer satisfaction
- Excellent communication, interpersonal, and problem-solving skills
- Proficiency in Microsoft Office and ability to learn new software applications quickly
- A willingness to work in a fast-paced environment, prioritize tasks, and meet deadlines
- A commitment to continuous learning and professional development
Benefits
As a valued member of our team, you can expect:
- A competitive salary and bonus structure
- A comprehensive benefits package, including health insurance, life insurance, and retirement plans
- Ongoing training and development opportunities to support your career growth and success
- A dynamic and supportive work environment that encourages collaboration, innovation, and creativity
- The opportunity to work with a global company that values diversity, equity, and inclusion
- A flexible and autonomous work arrangement that allows you to balance work and personal responsibilities
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