Technical Support Expert

2 days ago


BGC, Philippines RecruiterPH Full time
About Us

RecruiterPH is a company dedicated to providing top-notch technical support services.

Job Description

We are seeking a highly skilled Technical Support Expert to join our team. As a Technical Support Expert, you will be responsible for:

Key Responsibilities
  • Providing exceptional customer service by responding to and resolving technical issues in a timely and professional manner.
  • Identifying the root cause of technical problems and implementing effective solutions to resolve them.
  • Communicating complex technical information to customers in a clear and concise manner.
  • Collaborating with other departments to resolve technical issues.
Requirements
  • Bachelor's Degree in a relevant field such as Computer Science or Information Technology.
  • Minimum 6 months of experience in technical support or IT service desk background.
  • Experience with SQL, Jira, and Salesforce is an added advantage.
  • Excellent technical knowledge and problem-solving skills.
What We Offer
  • A competitive salary package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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