Client Experience Associate

4 weeks ago


Angeles City, Central Luzon, Philippines Valeros Business Company Full time
Role Overview

We are seeking a skilled Client Experience Associate to join our team in Quezon City. As a key member of our customer service team, you will be responsible for delivering exceptional client experiences and ensuring high levels of satisfaction.

Key Responsibilities:
  • Provide timely and effective support to clients through various communication channels
  • Address client concerns and resolve issues efficiently
  • Collaborate with internal teams to ensure seamless service delivery
Requirements

To succeed in this role, you will need the following qualifications and skills:

  • Completed 2 years in College or College Graduate
  • At least 6 months BPO experience
  • Customer Service Representatives, Customer Support, and Customer Satisfaction skills
  • Customer Service and Customer Experience skills
  • Excellent interpersonal and communication skills
  • Strong problem-solving abilities
  • Ability to work well in a team environment
  • Previous experience in a customer service role is a plus
  • Proficiency in using customer service software and tools
Benefits

We offer a competitive salary package and benefits that include:

  • Estimated monthly salary: PHP 35,000 - PHP 50,000


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