
Healthcare Appointment Manager
6 hours ago
About the Role
We are seeking a highly organized and detail-oriented individual to fill the position of Healthcare Scheduling Coordinator. The successful candidate will be responsible for managing patient and nursing scheduling support, resolving issues, and providing direct client-facing communication.
Key Responsibilities
- Schedule and manage appointments for patients, ensuring that all necessary resources and personnel are available.
- Communicate effectively with patients, families, and healthcare providers, providing updates and addressing any scheduling concerns.
- Maintain accurate and up-to-date records of patient appointments, medical needs, and preferences.
- Collaborate with home care teams to ensure that patient needs are met and that all appointments are scheduled on time.
- Address scheduling conflicts or issues as they arise, finding solutions that work for both the patient and healthcare provider.
- Input and update patient information in the scheduling system with precision and attention to detail.
- Ensure that all scheduling practices comply with relevant healthcare regulations and privacy laws.
Requirements
- 1 - 2 years' experience in scheduling and coordination, preferably within a healthcare or home care service.
- Exceptional communication skills.
- Able to prioritize and multitask in a fast-paced environment.
- Strong attention to detail and organized.
- Problem solver.
- Proficient in Microsoft Office.
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