Healthcare Support Specialist

1 day ago

General Santos, Soccsksargen, Philippines beBeeCoordinator Full time $40,000 - $60,000
Job Overview

This role supports a U.S.-based healthcare organization, ideal for someone with strong organizational skills and excellent communication abilities.

The primary responsibility of this position is to provide administrative support to patients in a fast-paced environment.

Key Responsibilities:
  • Answer incoming calls promptly and professionally.
  • Make outbound calls to patients for appointment reminders, follow-ups, and rescheduling.
  • Respond to patient text messages and emails with accurate and timely information.
  • Return patient phone messages through the answering service to ensure all inquiries are addressed.
  • Schedule and reschedule patient appointments according to provider availability.
  • Manage patient records by mirroring data between electronic health record systems.
  • Maintain confidentiality and accuracy of patient information in compliance with HIPAA guidelines.
Qualifications
  • Proven experience in a healthcare setting (patient coordination or similar role preferred).
  • Excellent English communication skills (both written and verbal).
  • Strong organizational and multi-tasking abilities in a fast-paced environment.
  • Familiarity with electronic health record systems (preferred but not required; training provided).

The ideal candidate is a team player with excellent communication skills, able to work U.S. business hours and coordinate with a remote team.

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