Facilitator of Family Care

1 week ago


Pagadian, Zamboanga Peninsula, Philippines beBeeCaregiver Full time ₱28,000 - ₱32,000

Empowering families is at the heart of our mission.

The Role

As a compassionate and dedicated professional, you will facilitate access to care for underserved families.

  • Gather and review necessary documentation from caregivers and families to ensure accuracy.
  • Provide clear guidance to families throughout the documentation process via phone calls and responses to inquiries.
  • Engage in daily phone interactions with professionalism, empathy, and efficiency.
  • Verify that all documentation meets state regulations and Medicaid/Medicare requirements.
  • Communicate effectively and compassionately with families via phone, text, and email to ensure a supportive experience.
  • Maintain well-organized records and send timely reminders to prevent lapses.
  • Collaborate with onboarding, credentialing, and family support teams to deliver a seamless experience.
Requirements
  • Proven customer service or healthcare-related experience.
  • Able to manage high-volume calls in a fast-paced environment.
  • Strong organizational skills with attention to detail.
  • Clear communication skills, both verbal and written.
  • Proficiency with CRM systems, shared drives, and/or document management tools.


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