
Care Manager
1 week ago
This role is responsible for coordinating patient and nursing scheduling support, resolving issues, and providing direct client-facing communication.
Key Responsibilities:- Appointment Coordination: Schedule and manage appointments for patients, ensuring that all necessary resources and personnel are available.
- Communication: Serve as the primary point of contact for patients, families, and healthcare providers, providing updates and addressing any scheduling concerns.
- Patient Management: Maintain accurate and up-to-date records of patient appointments, medical needs, and preferences.
- Home Care Coordination: Collaborate with home care teams to ensure that patient needs are met and that all appointments are scheduled on time.
- Problem Solving: Address scheduling conflicts or issues as they arise, finding solutions that work for both the patient and healthcare provider.
- Data Entry: Input and update patient information in the scheduling system with precision and attention to detail.
- 1-2 years' experience in scheduling and coordination, preferably within a healthcare or home care service.
- Exceptional communication skills.
- Must be able to prioritize and multitask in a fast-paced environment.
- Strong attention to detail and organized.
- Problem solver.
- Must be proficient in Microsoft Office.
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