Sales Team Lead

2 days ago


Paranaque City, Calabarzon, Philippines Waltermart Supermarket Inc. Full time
Waltermart Supermarket Inc. is seeking a highly skilled and experienced professional to fill the role of Selling Supervisor. The ideal candidate will be responsible for managing customer service, building and maintaining category sales, and ensuring the highest level of customer satisfaction. Key responsibilities include:

**Customer Service Management**
• Provide exceptional customer service to ensure customer satisfaction and loyalty
• Manage customer complaints and concerns in a professional and timely manner

**Category Building**
• Develop and implement category sales strategies to drive business growth
• Collaborate with cross-functional teams to ensure category sales goals are met
• Ensure 100% customer service level and implement WalterMart standards
• Maintain a safe and sanitary work environment
• Implement first to expire, first out (FEFO) inventory management
• Manage bad orders and ensure timely and accurate execution of promotions
• Ensure shelf tags are updated regularly

**Inventory Management**
• Ensure 100% inventory accuracy of category assignment

**Performance Management**
• Supervise and monitor the performance of sales support staff and merchandisers in the category
• Provide coaching and development opportunities to improve performance

This is a challenging and rewarding role that requires strong leadership and communication skills. If you are a motivated and results-driven professional looking for a new challenge, we encourage you to apply.
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