Senior Technical Support Analyst

1 day ago


Angeles City, Central Luzon, Philippines beBeeTechnical Full time ₱1,000,000 - ₱1,200,000

As a vital link between technical support teams, the Advanced Technical Support Specialist plays a pivotal role in resolving complex customer issues.

The ideal candidate will possess strong analytical skills, excellent communication abilities, and a customer-centric approach to provide timely resolution to escalated technical problems.

Key responsibilities include:

  1. Providing advanced technical assistance to customers by diagnosing and resolving complex hardware, software, OS related, M365, and network issues.
  2. Handling high-priority tickets from Level 1 support, assessing severity, prioritizing accordingly, and working diligently to find solutions within stipulated timelines.
  3. Collaborating with cross-functional teams to ensure seamless customer experience.
  4. Conducting root cause analysis for recurring issues and providing recommendations for resolution.

To be successful in this role, you should have:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 5+ years of experience in Microsoft 365 administration or similar roles.
  • Strong knowledge of Microsoft Office 365 applications and services.

We offer a collaborative work environment with opportunities for growth and development, access to the latest technologies, and a comprehensive benefits package.

About Our Team

Our team consists of seasoned engineers, strategists, and business experts providing innovative technology solutions and communication services to clients globally.



  • Angeles City, Central Luzon, Philippines beBeeInsurance Full time $80,000 - $150,000

    Job Title: Senior Business AnalystThis is a highly sought-after position for an experienced business analyst who can excel in our fast-paced environment. The successful candidate will have the opportunity to work with clients and technical resources to identify business problems and develop analytical solutions.Key Responsibilities:Develop business...


  • Angeles City, Central Luzon, Philippines beBeeSupport Full time ₱100,000 - ₱200,000

    Job DescriptionWe are seeking an experienced Senior Support Engineer to join our team. This role involves providing technical support and assistance to clients, as well as collaborating with other teams to ensure efficient resolution of issues.The successful candidate will have a strong understanding of cloud technologies, including Azure and M365, and be...


  • Angeles City, Central Luzon, Philippines beBeeSupport Full time ₱60,000 - ₱80,000

    As a Support Analyst, you will be responsible for resolving customer support tickets and ensuring timely updates.You will troubleshoot technical issues in SQL, Linux, networking, and VPNs, collaborate with utility clients to deliver the best outcomes, and possess strong communication skills to effectively manage stakeholder expectations.Key...


  • Angeles City, Central Luzon, Philippines Genteel Home Full time ₱900,000 - ₱1,200,000 per year

    Job Title: Senior Finance Analyst (CPA) Angeles City, Pampanga | Full-Time | Department: Finance & Strategic PlanningABOUT GENTEEL HOMEGenteel Home is a proudly Filipino luxury furniture and interior design company that crafts bespoke pieces and curated spaces with soul. Every creation we make carries a personal story and commitment to excellence —...


  • Angeles City, Central Luzon, Philippines beBeeTechnical Full time $40,000 - $60,000

    Job Description:We are seeking a skilled professional to provide technical support to end-users across the organization.This role is critical in delivering exceptional IT services to employees at all levels, including senior and executive leadership.The ideal candidate will have hands-on experience with PCs and Apple mobile devices, proficiency with newer...

  • Testing Analyst

    1 week ago


    Angeles City, Central Luzon, Philippines Boomering Inc Full time ₱40,000 - ₱50,000

    Position Title: Testing AnalystWork Set-up: Work OnsiteSchedule: 7:00 AM – 3:30 PM PH TimeSalary: Php 40,000.00 – Php 50,000.00 Are you interested in joining a fast-paced, internationally backed, and dynamic team? This is your chance to upscale your technical skills with our top-tier client in the IT Research and Development field that provides...


  • Angeles City, Central Luzon, Philippines beBeeEngineer Full time ₱4,000 - ₱7,000

    Technical Support Engineer OpportunitySkillful and Customer-Focused Professionals Sought for Remote RoleWe are looking for a seasoned technical support engineer to join our global support team in a remote, full-time opportunity. This role involves working on challenging technical issues and collaborating with world-class teams across Product, Engineering,...


  • Angeles City, Central Luzon, Philippines beBeeAnalyst Full time $80,000 - $150,000

    Job DescriptionWe are seeking a highly skilled and experienced Real Estate Analyst to join our team. The successful candidate will be responsible for analyzing real estate opportunities, developing financial models, and providing strategic recommendations to senior management.The ideal candidate will have a strong background in finance and accounting, with...


  • Angeles City, Central Luzon, Philippines beBeeCloud Full time ₱48,000 - ₱84,000

    Technical Support Role OverviewThis role provides world-class technical support to high-profile enterprise clients, ensuring the successful deployment and operation of cloud-based solutions. You'll collaborate closely with Research and Development (R&D) to integrate test cases, troubleshoot complex issues, and deliver software...


  • Angeles City, Central Luzon, Philippines beBeeTechnical Full time $93,123 - $124,578

    Job Title:We are seeking a highly skilled technical specialist to join our team in this Support Analyst role.In this position, you will be responsible for resolving customer support tickets and ensuring timely updates.You will troubleshoot complex technical issues related to SQL, Linux, networking, and VPNs.Additionally, you will collaborate with clients to...