Transformative Content Lead

2 days ago

Pasig, National Capital Region, Philippines beBeeContent Full time $90,000 - $120,000
Job Description

As a senior content strategist, you will play a pivotal role in shaping how complex AI and customer experience concepts are communicated to diverse B2B audiences.

Your mission is to help organizations worldwide use messy unstructured customer feedback data to make better business decisions by refining it with AI. You will create high-impact content that directly enables companies to learn how to use the data to understand customer needs, prioritize investment in experiences that really matter, and resolve issues in real time.

You will be our content expert—someone who understands that great B2B content educates without overwhelming, builds trust through clear, concise writing that delivers real value, and transforms complex topics into compelling narratives that different audiences can instantly grasp.

Key Responsibilities:
  • Strategic Content Creation (70% of your time): Write our most important content, transform complex Natural Language Processing and customer experience concepts into clear, actionable content for executives, brand managers, product managers, and CX professionals.
  • Editorial Excellence & Strategy (30% of your time): Guide freelance writers and occasional contributors to maintain our quality standards, repurpose long-form content across channels, and collaborate with product, marketing, and leadership to ensure content directly supports business goals and customer journeys.
Required Skills and Qualifications
  • Proven content expertise: 3+ years creating B2B SaaS content that executives actually read and share, portfolio demonstrating ability to make technical topics accessible without dumbing them down, experience writing for multiple audiences within the same organization.
  • Master AI-powered content creation: Advanced proficiency with Claude, ChatGPT, and emerging AI writing tools, proven ability to create original, strategic content using AI while maintaining quality and authenticity.
  • Embody our content philosophy: Believe that great content educates and empowers rather than confuses or rambles on, naturally curious about data analytics and how feedback drives business decisions, process-oriented with obsessive attention to quality and consistency.
Why This Role Matters

This role offers direct ownership over how a respected, growing AI company communicates its value to the world. Your content will help organizations understand how to use unstructured feedback data to improve how decision-makers meet their customers' needs.

What We Offer
  • Meaningful creative ownership with minimal bureaucracy
  • Opportunity to shape the voice of a category-leading brand
  • Work with a team that values craftsmanship, autonomy, and clear communication
  • Endless fascinating topics at the intersection of AI, customer experience, and business strategy
  • Competitive compensation and growth opportunities

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