Technology Platform Onboarder

3 days ago

Quezon City, National Capital Region, Philippines beBeeImplementation Full time ₱7,200 - ₱9,600
Implementation Role

Our team is seeking a highly skilled and organized Implementation Specialist to oversee the successful implementation of real estate technology platforms for new and returning clients.

Key responsibilities include:

  • Becoming a product implementation expert, staying up-to-date with platform updates and enhancements.
  • Managing project timelines, tracking key milestones and deliverables to ensure timely platform launches.
  • Conducting client calls to set expectations, review setup progress, and ensure proper configuration, including account settings, domain and email setup, and IDX paperwork.
  • Identifying and resolving implementation challenges, proactively addressing delays and risks.
  • Maintaining detailed documentation and communication with clients, ensuring transparency throughout the onboarding process.
  • Collaborating with internal teams to align platform setup with client requirements.
  • Handling post-launch setup corrections and escalating issues when necessary.

Successful candidates will possess:

  • Strong communication and interpersonal skills – able to build trust with clients and provide an excellent onboarding experience.
  • Excellent time management and organizational skills – able to manage multiple projects and meet deadlines efficiently.
  • Tech-savviness and a quick learning ability – able to navigate and troubleshoot software applications with ease.
  • Process-driven and detail-oriented – maintains accuracy in documentation and workflow execution.
  • Problem-solving mindset – identifies and suggests improvements to enhance the implementation process.
  • Comfortable with change and adaptability – embraces product updates, new processes, and continuous improvement.
  • Ability to thrive in a fast-paced environment – works well under pressure and meets client expectations.

This is a full-time remote position. A stable internet connection and professional home office setup are required. Experience in real estate technology, SaaS implementation, or onboarding support is a plus. If you are an organized, tech-savvy professional with a passion for delivering excellent client experiences, we encourage you to apply.

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