Head of Customer Engagement

22 hours ago


Manila, National Capital Region, Philippines beBeeStrategist Full time ₱1,500,000 - ₱2,000,000
Senior CRM Strategist

The ideal candidate will oversee the development and execution of direct marketing campaigns, encompassing precision marketing practices, customer lifecycle management, analytics, insight mining, and channel management. This encompasses a broad range of responsibilities, including but not limited to:

  • Developing and implementing CRM strategies that drive business growth
  • Leading cross-functional teams to execute campaign plans
  • Collaborating with stakeholders to ensure alignment and goal achievement
  • Managing budgets and resources to optimize ROI
  • Staying up-to-date on industry trends and best practices

Key qualities for success in this role include strong leadership skills, analytical acumen, effective communication, and a customer-centric mindset.

This is an exceptional opportunity to make a meaningful impact on our organization's success.

Required Skills and Qualifications:

  • 5+ years of experience in CRM strategy and implementation
  • Proven track record of driving business growth through targeted marketing campaigns
  • Excellent leadership, communication, and collaboration skills
  • Strong analytical and problem-solving abilities
  • Customer-centric mindset with a focus on delivering exceptional experiences

Benefits:

This role offers a competitive compensation package, including a base salary, bonus structure, and comprehensive benefits. Additionally, you'll have opportunities for professional growth and development, as well as access to cutting-edge technology and tools.

Other Information:

As a member of our team, you'll be part of a dynamic and supportive work environment that fosters innovation, creativity, and collaboration. You'll have the opportunity to work with talented professionals who share your passion for delivering exceptional results.



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