
Senior Payroll Professional
2 weeks ago
Job Overview
- This role involves providing tax support to clients in areas such as tax compliance, accurate submission of payroll taxes, W2/YE balancing and client communication. The Payroll Tax Analyst will serve as a liaison for client inquiries including employee level payroll and tax filing.
Key Responsibilities
- Customer Service: Respond to and resolve customer inquiries via CRM tool according to team guidelines.
- Risk Management: Assess customer health using defined process to mitigate risk to business.
- Employee Tax Payroll Accuracy: Review and audit payroll commits to ensure employees are taxed appropriately.
- Payroll Tax Adjustments: Partner with customers and internal payroll teams to process adjustments accurately.
- Wage X Rate Audit: Conduct monthly audits to ensure customers' wages and rates are accurate.
- Pre-funding Requests: Assist customers with timely and accurate pre-funding requests for stock transactions.
- Monthly and Annual W-4 Form Exemptions: Review W-4 Form exemptions monthly to perform reasonability checks for customers' employees.
- Tax and Compliance Changes: Stay up-to-date on tax and compliance changes and work with customers to ensure alignment.
- Quarter/Year-End Balancing: Perform quarterly and year-end audits to balance customers' and employees' taxes, preventing W-2Cs.
- Tax Code Fallouts: Review tax code fallouts weekly, work with customers to register accounts with applicable agencies, and reconcile any withheld deposits.
- Amendment Requests: Work with customers and internal partners to process amendments promptly.
- W-2/W-2C Forms: Collaborate with customers and internal teams to ensure W-2Cs are processed timely.
- Lock-in Letters: Process IRS Form 2808 (Lock-in Letters) promptly to ensure compliance with IRS specifications for withholding allowances.
Requirements
- Experience: 3+ years required, 5+ years preferred in payroll tax, human resources, or payroll administration in a large, high-volume, multi-state environment.
- Education: A high school diploma or GED is required. A bachelor's degree in business, tax, human resources, or equivalent experience is desired.
- Certifications: FPC or CPP certification required or commitment to obtain within two years of employment.
- Skills: Excellent written and verbal communication skills, strong organizational skills, attention to detail, time management skills, strong customer focus, analytical and problem-solving abilities, and the ability to work individually and in a team environment.
- Knowledge: Demonstrated proficiency in auditing techniques or principles, detailed understanding of payroll and tax compliance, and knowledge of applying employee state and local taxation based on regulatory requirements.
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