Process Optimization Lead

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeImprovement Full time ₱3,500 - ₱4,500
Operational Excellence Specialist

This is a pivotal role for someone who thrives on turning complexity into clarity, building scalable processes, and driving structured improvement.

You will drive actions to analyze, optimize, and standardize cross-functional processes, ensuring we have sustainable, high-performing operational foundations.

Responsibilities:

  • Improve, Optimize and Standardize Processes
  • Identify, assess, optimize and document core business processes in collaboration with key stakeholders to increase efficiency, velocity, scalability, and quality across teams
  • Establish a culture of continuous improvement through effective mechanisms such as training, coaching, and post-mortem facilitation, to promote ongoing learning and optimization
  • Develop and Maintain Operational Frameworks
  • Design and implement simple, structured frameworks that enable teams to work consistently, efficiently, and with clarity
  • Ensure frameworks remain relevant through regular review and iteration
  • Audit & Compliance Support
  • Support internal and external audits by ensuring processes are properly documented, implemented, and monitored
  • Support Performance Tracking & Reporting
  • Monitor and report on companywide KPIs using dashboards and data insights to evaluate the impact of process improvements and support informed, data-driven decision-making
  • Support Change and Project Management
  • Participate in change initiatives, including stakeholder coordination, project management, requirements analysis, design, etc
Requirements
  • Bachelor's degree in Business Administration, Operations, Engineering or Science or a related field
  • 3-5 years of experience in operational excellence, process improvement, or similar roles, preferably within the IT or software industry
  • Hands-on experience with lean methodologies and tools (e.g. A3, Root Cause Analysis, Dynamic Work Design, Toyota Production System)
  • Strong facilitation and collaboration skills to gather input, troubleshoot issues, and align diverse teams and stakeholders
  • Proven ability to simplify complex workflows and design efficient, scalable solutions
  • Excellent written and verbal communication skills
  • High attention to detail with a continuous improvement mindset
Benefits
  • Fully remote work setup
  • Competitive salary
  • Inclusive work environment & Well-being Program
  • A clear induction program & a mentoring buddy to help you
  • Private health insurance allowance
  • Unlimited time off

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Other

Industries: IT Services and IT Consulting

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