Training and Operational Excellence Director

Campaign Operations DirectorJob Overview:As a Campaign Operations Director at Universal Access and Systems Solutions Inc., you will be responsible for overseeing the operational aspects of the contact center, ensuring that technical and customer service support is delivered efficiently and effectively. This role emphasizes a holistic approach to operations,...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

Job Overview: TaskUs is a leading provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. We're looking for a skilled Director of Operations to oversee and direct the activities of multiple campaigns, ensuring timely and high-quality delivery of results.Key Responsibilities:Oversee and direct the...

Job Overview:The Customer Service Operations Director for the Contact Center is responsible for overseeing the operational aspects of the contact center, ensuring that technical and customer service support is delivered efficiently and effectively.This role emphasizes a holistic approach to operations, focusing on optimizing processes, managing team...

About the RoleWe are looking for a highly skilled Global Operations Director to join our team. As a key member of the On Spot Global Corporation team, you will be responsible for leading and elevating our customer service operations. The ideal candidate is a results-driven leader with a strong passion for delivering outstanding customer experiences. This...

**Job Overview:**MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.The Director is responsible for the management and development of...

About the RoleWe are seeking an experienced Executive Leader or Operational Director to join our Allegiant Manpower Group Solutions Inc. team.Job Summary:The ideal candidate will have a proven track record in improving operational efficiency and increasing revenue. They will be responsible for managing staff, developing business strategies, and ensuring...

About the JobMCI is seeking an experienced Financial Operations Director to join our team. As a key member of our finance department, you will be responsible for overseeing the day-to-day financial activities of the organization and supervising the finance team.The ideal candidate will have a strong background in financial management and leadership, with a...

About the RoleWe are seeking a Director of Corporate Education to lead our corporate education initiatives. As a key member of our team, you will be responsible for developing and implementing strategies to enhance employee learning and development.The successful candidate will have a proven track record of leading impactful training programs and improving...

About the PositionWe are seeking a senior marketing director - operations to lead our marketing and operations teams in the Philippines. As the chief operating officer - marketing, you will be responsible for developing and executing marketing strategies, overseeing team performance, and optimizing workflows.Your ResponsibilitiesDevelop Marketing Strategies:...

**Job Description for Executive Director at Dempsey**The role of an Executive Director at Dempsey involves overseeing the company's overall operations and improving efficiency to increase departmental profits. One key responsibility is hiring staff, who play a crucial role in driving business success.An Executive Director must have strong leadership skills,...

At Wipro Digital Operations and Platforms, we are seeking a highly experienced Operations Director to oversee multiple lines of business, ensuring smooth operations and alignment with business objectives. The ideal candidate will have more than 5 years of experience in a management position, with at least 2 years in an Ops Manager role handling over 200+...

**Job Description:**Contact Center Operations ManagerWe are seeking a dynamic and results-driven leader to oversee the day-to-day operations of our contact center. The ideal candidate will be responsible for ensuring that the contact center consistently meets client service level agreements (SLAs), enhances the overall customer experience, and drives team...

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.The Sales Director for Contact Center Operations will be responsible for the...

Job DescriptionWe are seeking a highly skilled and experienced Chef to join our team at Allegiant Manpower Group Solutions Inc. as an Executive Culinary Director.Key Responsibilities:Create new recipes that meet the high standards of our restaurant.Supervise and oversee kitchen operations, ensuring that all dishes are prepared to perfection.Interview and...

About MCIMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of its clients. With a commitment to excellence and a focus on innovation, MCI has established itself as a trusted partner in the industry.The Director is responsible for managing and developing supervisors and all...

Head of Training & Operational ExcellenceLocation: ClarkShift: 7am-4pm, Mon-FriArrangement: HybridUnlock your potentialThe Head of Training and Operational Excellence is tasked with leading the learning delivery team, comprising trainers and learning designers, to ensure operational effectiveness and optimization across all training programs. This role is...

Role OverviewWe are seeking an experienced Transformation Lead to join our team at TaskUs. The ideal candidate will have at least 5 years of BPO experience as an Operations, WFM, Training, Data Science, and/or QA Leader handling multinational clients.Responsibilities will include:Supporting Global Transformation initiatives related to Global Service Delivery...

We are seeking a Corporate Training Director to lead our training initiatives and develop training programs that drive business results. The successful candidate will have experience in training management, instructional design, and delivery.Key ResponsibilitiesThe Corporate Training Director will be responsible for:Developing and implementing training...

Service Quality Improvement SpecialistThe Service Quality Improvement Specialist is responsible for improving service quality through effective quality assurance processes and data-driven decision making.This role involves managing the QA team, analyzing performance data, and working closely with operations to enhance customer experience and agent...