System Stability Engineer

1 day ago


Manila, National Capital Region, Philippines Hunters hub Incorporated Full time
Key Responsibilities:

The IT Support Staff will be responsible for the following key areas:

  • Providing Level 2-3 support for critical applications, ensuring their stability and performance;
  • Troubleshooting complex technical issues within SLAs, escalating to development teams when necessary;
  • Handling incidents with effective root cause analysis and resolution;
  • Utilizing monitoring tools like Dynatrace to proactively identify and resolve potential system issues;
  • Create and maintain reports on application and system performance;
  • Participate in change and release management processes to ensure minimal disruption to business operations;

The ideal candidate will possess a strong background in information technology, including proficiency in Unix, SQL, and Dynatrace, as well as excellent communication and problem-solving skills.



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