Customer Support Professional

1 month ago


Makati City, National Capital Region, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time
Company Overview

Talent Outsourcing Channel (TORCH) Solutions is a leading provider of outsourcing solutions for various industries.

About the Role

This position requires excellent customer service skills to provide top-notch support to existing clients. The ideal candidate will have 6 months of call center experience and be flexible to work in rotating shifts, including evenings, weekends, and holidays.

Job Responsibilities
  • Provide exceptional customer service to existing clients
  • Answer customer support calls and respond to inquiries
  • Update client database as needed
  • Promote other products and services to clients
Required Skills and Qualifications
  • 6 months of call center experience
  • High school diploma or equivalent
  • Addition education or training in customer service is a plus
  • Flexibility to work in rotating shifts
Benefits and Perks
  • Salary: ₱25,000 - ₱30,000 per month
  • High incentives
  • Paid training
  • HMO benefits
  • Government mandated benefits
  • Paid leaves


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