Problem Management Lead

Incident ManagementLead the incident management process to ensure timely detection, recording, categorization and resolution of incidents.Coordinate and prioritize incidents to meet SLAs, minimizing downtime and business impact.Ensure proper communication with stakeholders regarding incident status and resolution progress.Provide post-incident reviews to...

The primary objective of the Manager – IT Service Management is to ensure the smooth & continuous end-to-end operation of Incident and Problem Management processes across AIA. By effectively managing each of the IT service management functions, the incumbent will contribute to maintaining high levels of service availability, minimizing disruptions to...

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.STT GDC Philippines is a joint venture between Globe, Ayala and STT GDC. ST Telemedia Global Data Centres is one of the fastest-growing data centre...

RequirementsTo be successful in this role, you must have a Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.You should also have minimum 3 years' experience in incident and problem management in an IT service management environment, strong knowledge and practical experience with ITIL frameworks...

About the RoleWe are seeking a highly motivated and experienced Problem Prevention Manager to join our IT service management team at AIA Philippines. As a key member of our team, you will be responsible for identifying and addressing the root causes of recurring incidents and implementing proactive measures to prevent their occurrence.Main...

At Cloudstaff Philippines Inc., we are currently hiring a Problem Resolution Specialist to join our team. The successful candidate will possess a strong background in IT, excellent analytical skills, and the ability to communicate effectively.Job Description:Facilitate discussions and propose alternative approaches to resolve escalated cases, recurring...

About Our Role">As a Lead Buyer at Fleet Management Limited, you will play a vital role in driving our procurement strategy, leading a high-performing team, and fostering strategic partnerships with suppliers. Your expertise will help shape the future of our company, influencing our operational efficiency, cost savings, and service quality.">This is a...

About The Citco Group LimitedCitco is a leading provider of asset-servicing solutions to the global alternative investment industry. With a presence in 36 countries and over 50 office locations, we manage $1.8+ trillion in assets under administration.We have a strong commitment to innovation, recognizing the importance of proprietary software solutions and...

Key ResponsibilitiesAs a Service Management Associate Analyst at TTEC, your primary responsibilities will include:Managing the entire problem management lifecycle, from initial incident identification to resolution and closure.Analyzing complex data sets to identify trends, patterns, and areas for improvement.Developing and implementing process improvements...

About OpenTextWe're a global leader in information management, dedicated to fostering innovation, creativity, and collaboration. Our corporate culture recognizes 'People First' and supports employees in developing their careers and lives.Your OpportunitiesThis role offers you the chance to partner with highly regarded companies, tackle complex issues, and...

About the Role:We are looking for a talented Technical Support Specialist to join our team at SupportNinja.This role involves providing technical support to customers through various channels, including phone, email, and chat.The successful candidate will be responsible for identifying and troubleshooting technical issues related to software products or...

About Our Company">Fleet Management Limited is one of the largest independent third-party ship management companies globally, operating with a strong presence in 12 countries and 27 offices worldwide. Our company is dedicated to achieving excellence in the maritime industry, serving over 100 top-tier ship owners.">At Fleet Management Limited, we believe that...

Job DescriptionThe Administrative Business Partner will play a critical role in supporting senior leadership at FinStrat Management. This individual will be responsible for providing strategic support and guidance on key initiatives, while also managing administrative functions and processes.Key ResponsibilitiesAct as a trusted advisor to executive...

Job Summary:As a head of Project Management Office, you are responsible for overseeing the entire Project Management Office within an organization, ensuring projects align with strategic goals, follow best practices, and are executed efficiently by managing a team of project managers, monitoring project performance, and reporting to senior stakeholders;...

**About the Job:**We are seeking an experienced Organizational Development Head to join our team at Jade Solutions and Management Services. The successful candidate will be responsible for developing and implementing strategies that enhance organizational effectiveness, culture, and employee engagement.Key Accountabilities:Developing and executing...

AIA Digital+ Philippines is seeking a seasoned professional to lead the IT Service Management team. As an IT Service Management Lead, you will be responsible for ensuring the smooth and continuous operation of Incident and Problem Management processes across the organization.The primary objective of this role is to maintain high levels of service...

About Our Job OpeningWe are seeking an experienced Accounting Operations Lead to join our team. The successful candidate will be responsible for managing vessel accounting teams, ensuring accurate and timely financial reporting, and maintaining financial integrity.Key Responsibilities:Team Leadership & Development:Lead a team of accountants, providing...

Job DescriptionAs the Recruitment Team Lead, you will play a pivotal role in driving our recruitment efforts. This full-time position, based in our Caloocan City office, reports directly to the General Manager. You will be responsible for overseeing the entire recruitment life cycle—from sourcing and screening candidates to onboarding new hires.We require...

Job OverviewFinStrat Management is seeking a highly skilled Administrative Business Partner to provide strategic support to senior leadership. This role requires exceptional problem-solving skills, business acumen, and the ability to navigate complex organizational dynamics.Key ResponsibilitiesAct as a trusted advisor to executive leadership, providing...

Job DescriptionWe are seeking a skilled Project Management Lead to oversee the successful completion of our construction projects.Key Responsibilities:Manage project planning, coordination, and financial control to ensure timely delivery and budget compliance.Collaborate with stakeholders to establish clear goals, timelines, and resource allocation.Maintain...