Senior Team Leader

1 week ago


Caloocan City, National Capital Region, Philippines beBeeLeader Full time ₱652,124 - ₱1,139,384
Job Title

  • Manage a diverse range of teams and agents, responsible for day-to-day management and escalating issues as needed.
  • Collaborate with service delivery and people managers to identify growth opportunities and develop training plans.
Key Responsibilities

  • Monitor and assess performance, providing timely feedback through regular coaching and weekly/monthly reviews.
  • Ensure team members are properly trained and working consistently to meet client needs.
  • Meet company and client-specific KPI targets.
Requirements

  • Proven leadership skills with experience in supervision/leadership roles.
  • Excellent communication and interpersonal skills with the ability to relate to people at various organization levels.
  • Ability to understand and communicate complex ideas.

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