Team Leader Support Staff

Are you a seasoned leader with a passion for cultivating high-performance teams and ensuring client satisfaction? Support Services Group is actively seeking a Senior Team Leader to play a pivotal role in our retention account. If you excel in motivating and developing teams, have a background in Local Bank Collections, and possess exceptional communication...

Location: Mandaluyong CityAccount: Pioneer International Healthcare-Financial AccountWork Arrangement: 100% OnsiteAbout The RoleAs a Team Leader, you will play a crucial role in driving team success. Your responsibilities will include:Assessing, measuring, and enhancing the productivity performance of agents associated with client service delivery and...

Job Summary:The Team Leader at ORCA Cold Chain Solutions is responsible for supervising the day-to-day activities of warehouse personnel within the cold storage facility. This role ensures that all inbound, storage, and outbound processes are executed safely, efficiently, and in compliance with ORCA's quality and temperature control standards. The Team...

Support Services Group is looking for a leader who will act as an immediate supervisor and pacesetter of agents assigned. Duties and responsibility include assess, measure and enhancement of productivity performance of agent's activities associated to client service delivery and revenue generating effectiveness.What You Will Do:Responsible for team...

Operations Team Leader | Eastwood | Onsite | DayshiftJoin to apply for the Operations Team Leader | Eastwood | Onsite | Dayshift role at MicroSourcingJob OverviewIn general terms, the Account Manager is primarily responsible for monitoring and setting up of metrics, monitoring attendance and implementing the company code of conduct, updating and keeping...

The Team Leader will be responsible for managing the performance of assigned Customer Service Agents and apply strategic processes to improve team performance and contribute to the ongoing improvement of the assigned account.Improve & sustain team performance to deliver and exceed assigned key performance indicators (KPIs)Maintain a daily/weekly/monthly...

A store team leader is responsible for monitoring the staff's performance, delegating tasks, and ensuring that the team provides the best customer service by responding to the customer's inquiries and concerns and resolving their complaints. Store team leaders assist with the development of marketing campaigns and promotional offers to sell goods and...

Job DescriptionAs an Assistant Team Leader, you will play a vital role in supporting the Team Leader to ensure the team operates effectively and meets its objectives. In this developmental role, you will assist in monitoring daily team performance, contributing to coaching sessions, and facilitating team initiatives to enhance productivity and customer...

Job Overview:The Team Leader is responsible for managing Team Members within the Contact Centre, including the performance of their teams and the individual Team Members.Duties and responsibilities"●To manage the day–to-day planning, operation and problem-solving of a team of agents to meet withthe required service level components, to develop the team...

Job Summary:We are seeking an experienced and proactive Team Leader to oversee our Non-Voice Customer Support team. This role is responsible for ensuring the team meets performance metrics, maintains high-quality customer service, and adheres to process standards. The ideal candidate has strong leadership skills, excellent communication abilities, and a...