Administrative Support Specialist
7 days ago
Job Title: Operations Coordinator
Description:
We are seeking a highly organized, detail-oriented professional to join our team as an Operations Coordinator. The ideal candidate will have experience in construction business operations and be skilled in implementing systems, creating Standard Operating Procedures (SOPs), and setting up project management software.
Key Responsibilities:
- Set up project management software, including building project and schedule templates, setting up task checklists, roles, and workflow templates, and configuring communication tools and dashboards based on our process.
- Create SOPs and templates using Google Docs & Sheets, including playbooks, checklists, agenda templates, trackers, and calculators.
- Provide client support tasks, including following up on missing items, maintaining project folders and version control, and providing light technical support to clients.
Required Experience and Skills:
- Degree in Construction, Engineering, Architecture or other related fields.
- 6+ years experience in Construction Project Management or Construction Administrative Support.
Software Proficiency:
- Project management software - schedule templates, task lists, permissions, roles, workflows, etc.
- Google Workspace - Docs, Sheets, Slides for templates and trackers.
Documentation and Systems Thinking:
- Experience creating SOPs, playbooks, and operational templates.
- Strong attention to detail and ability to document step-by-step processes clearly.
- Familiarity with construction operations or homebuilding workflows.
Communication and Workflow:
- Professional written English.
- Proactive with questions and progress updates.
- Able to follow a structured format and adapt to feedback.
- Comfortable working in a fast-moving, project-based environment.
- Can handle multiple client projects and track deliverables per account.
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