
Strategic Business Analyst
2 days ago
Ambitious professionals are invited to apply for the role of Business Analysis Manager
As a key member of our organization, you will be responsible for leading business analysis initiatives and developing data-driven roadmaps to support customer experience, revenue growth, and operational excellence.
The ideal candidate will have a strong background in business analysis, advanced analytics, and process improvement. You will also have excellent communication and storytelling skills with the ability to influence executive stakeholders.
- Lead business analysis initiatives to create data-driven roadmaps and strategic insights that support customer experience, revenue growth, and operational excellence.
- Develop and manage executive dashboards, KPI frameworks, and performance reports to provide clear visibility into business performance.
- Act as a key representative in cross-functional meetings, ensuring business needs are aligned with evolving KPIs, reporting standards, and new tools or technologies.
- Oversee and support complex data analysis requests across multiple departments, serving as a subject matter expert in data interpretation and insight generation.
- Leverage advanced analytics, storytelling, and visualization skills to communicate findings effectively to executives and stakeholders.
- Bachelor's degree in Business, Analytics, Economics, or related field (or equivalent experience).
- 10+ years of experience in business analysis, operations, or service-related roles within large-scale, diverse organizations.
- Proven expertise in data analytics and text analytics tools (NLP, Excel). Excellent communication and storytelling skills with the ability to influence executive stakeholders.
- Demonstrated success in leading cross-functional projects and implementing process improvements.
Benefits include flexible work arrangements, ongoing training, and development opportunities.
Apply today to take your career to the next level
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