Technical Support Specialist

10 hours ago

Bacoor, Calabarzon, Philippines beBeeSupport Full time ₱1,000 - ₱1,500
Job Description

This role is focused on providing exceptional technical support to customers, partners and colleagues in a fast-paced environment. The successful candidate will operate efficiently, maintain composure, exhibit professionalism and deliver the highest level of client satisfaction.

Key responsibilities include providing technical support via phone, email and chat, responding to customer inquiries and alerts in a timely manner, diagnosing and resolving technical issues, escalating complex issues to higher-level support, and keeping up-to-date with ever-changing technologies.

  • Provide technical support to customers via various communication channels
  • Respond to customer inquiries and alerts in a timely and professional manner
  • Diagnose and resolve technical issues efficiently and accurately
  • Escalate complex issues to higher-level support as needed

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