Junior Technical Support Specialist

10 hours ago

Bacoor, Calabarzon, Philippines beBeeCareer Full time ₱5,000 - ₱7,000

Are you a motivated and ambitious professional seeking a challenging role in technical support?

Job Summary:
  • We are seeking a Junior Technical Support Specialist to join our team.

This role offers a unique opportunity to provide first-level support to end users, resolving or escalating issues related to software, systems, and applications.

Key Responsibilities:
  • Troubleshoot technical problems, document incidents, and ensure timely resolution.
  • Collaborate with internal teams to escalate unresolved issues and follow up on progress.
  • Gain in-depth knowledge of company products, services, and business domains through structured training and on-the-job learning.
  • Participate in continuous improvement initiatives to enhance support processes and user experience.
Requirements:
  • A degree in Computer Science, Information Technology, or a related field.
  • Strong problem-solving skills and excellent communication skills.
  • A customer-focused mindset.
What We Offer:
  • A long-term career opportunity with structured learning and growth potential.
  • A dynamic and supportive work environment with opportunities for professional development.
Our Hiring Process:
  • Phone screening
  • Technical Test
  • Behavioral interview
  • Client interview

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