
Customer Service Specialist
1 day ago
We are seeking a proactive and personable individual to join our Customer Success Team. This role involves engaging new customers over the phone and guiding them through a qualification process with a concierge approach.
Main Responsibilities- Engage with customers via phone, email, or text to assess needs and provide tailored support
- Listen actively and resolve inquiries with exceptional customer service skills
- Deliver conversational, natural interactions even when following a script
- Outstanding interpersonal and communication skills
- Ability to thrive in a dynamic and high-energy work environment
- 2+ years of customer service experience (call center experience preferred)
We are a leading business support company providing tailored solutions to deliver outcomes, drive profitability, and elevate the customer experience.
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