Customer Service Representative

1 day ago

Tarlac City, Central Luzon, Philippines beBeeTechnical Full time $48,000 - $80,000

We are seeking a Technical Support Specialist to join our growing team. This role will primarily support clients in the real estate technology sector, handling technical issues and ensuring excellent customer satisfaction.

Key Responsibilities
  • Provide frontline technical support via phone, email, and live chat.
  • Troubleshoot issues using SOPs and provided tools.
  • Manage support tickets and inquiries.
  • Collaborate with leadership in daily check-ins for coaching, feedback, and training reviews.
Requirements
  • Strong internet connection (200+ MBPS).
  • Previous experience in technical support or customer success.
  • Clear, professional communication skills.
  • Proven ability to meet KPIs and SLA goals.
Benefits
  • A competitive salary and performance-based bonuses.
  • Opportunities to advance in earnings and role.
What We're Looking For

This is an Associate level position with opportunities for growth and development.

Job Type
  • Full-time
Industry
  • Real Estate & PropTech
Seniority Level
  • Associate
Skill Areas
  • Customer Service
  • Telephone Call Centers

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