Customer Service Representative
2 days ago
Delivering Exceptional Customer Experiences
We are seeking a highly skilled and motivated customer service professional to fill this key role.
About the Job- Provide top-notch customer service to clients via inbound calls, ensuring high levels of satisfaction.
- Utilize excellent phone etiquette and communication skills to resolve inquiries and issues efficiently.
- Effectively document all calls, adhering to company procedures and policies.
- Conduct training sessions as required and maintain a professional demeanor at all times.
- Perform various general tasks as necessary.
- Bachelor's degree or equivalent.
- 1 year of customer service experience or call center experience, along with desktop applications proficiency.
- Excellent communication, literacy, and computer skills.
- Professional proficiency in English and target language.
- Able to handle diverse customer interactions with empathy and professionalism.
- Strong decision-making and problem-solving abilities.
- Effective time management skills.
Equal Employment Opportunity
We are committed to providing equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.
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