Customer Service Representative

2 days ago

General Santos, Soccsksargen, Philippines beBeeCustomerService Full time ₱14,500 - ₱17,600
Job Overview

We are seeking highly skilled and motivated individuals to join our team as Customer Service Representatives. This role involves providing exceptional customer service through various communication channels, including phone, email, and chat.

The ideal candidate will be able to work independently, prioritize tasks effectively, and maintain a professional demeanor in a fast-paced environment.

This is an excellent opportunity for those who enjoy helping others and are looking for a challenging yet rewarding career.

About the Role
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Communicate with customers through various channels, including phone, email, and chat.
  • Maintain accurate records of customer interactions and update CRM systems accordingly.
  • Work collaboratively with internal teams to achieve sales and revenue targets.
Requirements
  • Degree in Communications, Marketing, or a related field.
  • Excellent written and verbal communication skills.
  • Ability to work under pressure and meet deadlines.
  • Strong problem-solving and analytical skills.
  • Familiarity with CRM software and other customer service tools.
Benefits
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A comprehensive training program to ensure success in the role.
What We Offer
  • A fun and collaborative work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.
  • The chance to make a real difference in people's lives.

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