Customer Service Representative

1 day ago

General Santos, Soccsksargen, Philippines Staff4Me Full time

Staff4Me is currently looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is a great opportunity to assist our diverse customer base in a professional and friendly manner.

Responsibilities
  • Respond to customer inquiries and provide accurate information in a timely manner.
  • Assist customers with product and service-related questions or concerns.
  • Navigate and utilize internal systems and databases.
  • Resolve customer issues by providing appropriate solutions and alternatives.
  • Ensure customer satisfaction and retention by building positive relationships.
  • Follow company policies and procedures to ensure consistency and quality.
  • Collaborate with internal teams to address customer issues and improve processes.
  • Maintain thorough and accurate customer records.
Qualifications
  • With at least 6 months of relevant work experience.
  • Excellent communication skills and ability to adapt to different customer needs.
  • Strong problem-solving and time-management abilities.
  • Attention to detail and ability to prioritize tasks.
  • Ability to work well in a team-oriented environment.
  • Proficiency in using computer systems and software.
Benefits
  • Competitive salary and benefits package.
  • Opportunity for growth and career development.
  • Training and support to enhance technical and customer service skills.
  • Work in a dynamic and multicultural environment.

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