Customer Engagement Specialist

3 days ago

Makati City, National Capital Region, Philippines beBeeCustomer Full time

This role is perfect for an experienced professional looking to excel in their career as a customer engagement specialist. We are seeking a talented and highly skilled individual to join our team and help us deliver exceptional customer experiences.

Key Responsibilities:

  • Plan and execute community member engagement initiatives such as writing and publishing web posts, newsletters, quick polls, and other engaging content for members
  • Gather metrics including participation rate to report on the health of the community and success of the engagement services
  • Attend regular client meetings to plan engagement calendar

Requirements:

  • Bachelor's degree preferably in Marketing or Communications
  • 5-7+ years of social media marketing project management or client management experience
  • Excellent writing editing and proofreading skills with ability to tailor written content across different industries
  • Strong problem-solving abilities with keen eye for attention to detail
  • Excellent time management organizational project management and communication skills
  • Proven ability to work in cross-functional and fast-paced environment
  • Progressive mindset with can-do attitude and strong initiative
  • Strong aptitude for technology and ability/desire to learn new software
  • Proficient with Microsoft Office Word Excel PowerPoint

Benefits:

  • Amazing growth and learning opportunities with a fast-growing company that is a world leader in its industry
  • Best-in-class company paid benefits for you and your family
  • Recognized as one of the best workplaces in the country

About Us:

We believe in creating a culture where employees feel heard valued and included. We strongly encourage applications from all people regardless of race religion gender age disability status or sexual orientation.

If you are excited about this opportunity we'd love to hear from you. Our Talent Acquisition team will review your application for this role and others we may have open now or in the future.

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