Unlock Your Potential as a Customer Engagement Specialist
2 days ago
We are seeking a skilled and proactive Customer Engagement Specialist to join our team. As a key member of our sales team, you will play a crucial role in driving growth by reaching potential customers, generating interest, and scheduling appointments for our Sales Team.
This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and has a proven track record of success in lead generation and appointment setting.
Key Responsibilities:- Making outbound calls to potential customers to generate leads and schedule consultations.
- Scheduling meetings between contacts/prospective customers and members of our Sales Team.
- Accurately inputting information into our system to ensure seamless communication.
- Representing the company in the best way possible when interacting with customers.
- Ensuring all calls meet the standards and requirements of the company.
- Delivering reports accurately and on a timely basis.
- Participating in process-improvement initiatives to drive continuous improvement.
- At least 2 years of successful experience as a Lead Generation Specialist (Voice), Appointment Setter, or any similar role.
- Excellent listening and verbal communication skills.
- Basic technical skills, including the ability to navigate a computer, use common software applications, and perform simple troubleshooting.
- Strong internet connection.
- Designated professional and quiet workspace.
- Amenable to working on a graveyard shift.
- Proactive, adaptable, and flexible.
- Highly professional.
- Willing to go the extra mile to achieve desired outcomes.
- Highly collaborative.
- Committed to continuous improvements and open to experimenting with new approaches and techniques in work processes.
If you are a motivated and results-driven individual with a passion for customer engagement, we encourage you to apply for this exciting opportunity.
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