Executive Operations Specialist

1 day ago

Pasig, National Capital Region, Philippines beBeeOperations Full time ₱987,654 - ₱1,234,567
Senior Operations Coordinator

About the Role

  • As a key member of our Executive Partner team, you will be responsible for ensuring seamless client delivery and exceptional service standards.
  • You will own the end-to-end client lifecycle, from onboarding to ongoing relationship management, ensuring consistently exceptional service.
  • You will monitor Executive Partner performance and operational KPIs, proactively identifying gaps and implementing corrective action.
  • You will gather and analyze client feedback to anticipate needs, course-correct in real time, and drive continuous improvement.
  • You will serve as the voice of the client internally, ensuring alignment between expectations and delivery outcomes.
Key Responsibilities
  • Delivery Oversight & Client Success
  • Team Leadership, Training & Coaching
  • Operational Systems & Process Optimization
  • Escalation Management & Strategic Problem Solving

About You

  • You have 4+ years of experience in EA, Operations Manager, or Chief of Staff-type roles.
  • You bring 1-2 years of experience mentoring or managing professionals in a team leadership capacity.
  • You possess proven stakeholder or client-facing communication experience.
  • You are tech-fluent, comfortable with tools such as Google Workspace, Notion, Slack, Zapier, Hubspot, and Outlook.
  • You demonstrate a work style characterized by high autonomy, being self-managed, and outcome-driven.
What We Offer
  • Growth Opportunities
  • Employee Experience
  • Global Reach
  • Meaningful Work
Hiring Process

We utilize AI tools to enhance our hiring efficiency and ensure a fair evaluation of all candidates. As a result, candidates who passed our initial evaluations should expect an AI Interviewer as a component of our recruitment process. This is supervised by Human Talent Acquisition Experts who will also engage with you throughout your application journey.

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