Offshore HR Business Partner

8 hours ago


Cebu City, Central Visayas, Philippines Staff Outsourcing Solutions Full time

We are seeking a skilled Offshore HR Business Partner to join our team at Staff Outsourcing Solutions. As an Offshore HR Business Partner, you will be responsible for providing expert support in employee relations, labor laws, and compliance.

About the Role

The successful candidate will serve as an expert in employee relations, employment law, policy creation and interpretation, case management, and internal/external HR compliances. This role requires strong time management skills, ability to prioritize work tasks, utilize resources effectively/efficiently, adapt to changing work demands/priorities/environments, and maintain a high level of professionalism and confidentiality.

Responsibilities
  • Discipline management, grievance management, code of conduct, internal conflicts/disputes, employee concerns, and escalations
  • Expertise in internal policies and procedures, policy review, audit, update and/or creation
  • Process alignments/address gaps and opportunities identified, exposure and risk review of internal HR programs (labor requirement standpoint)
  • Review and evaluation of new HR initiatives and program, case management
  • Partners with the HR Business Partners Team and Operations for all internal cases most especially in handling termination cases
  • Conducts investigation and recommends appropriate corrective actions
  • Maintains due process is strictly observed and both substantive and procedural aspects of the internal cases are done correctly to avoid cases escalating in DOLE/NLRC
Requirements
  • Preferably with at least 3-4 years and above of HR Employee Relations, Labor Relations, Generalist role, and the like expertise and experiences
  • Solid experience in conducting an investigation of employee complaints/grievances with demonstrated success in root cause and evidence analysis
  • Demonstrated knowledge, interpretation, and application of employment/labor laws
  • Call Center/BPO industry experience or similar work environment with high volume employee relations preferred
Benefits

This role comes with a competitive salary package, including:

  • Salary: ₱35,000 - ₱50,000 per month
  • Monthly Incentive Rewards on successful orders and Attendance Productivity
  • Full-time employment and Career Growth
  • Easily accessible from almost any part of the Metro Cebu area
  • One-day Application Process only
  • Service Incentive Leaves Upon Regularization
  • Attendance Productivity Incentives
  • Additional Hazard Pay within Qualifying Hours
  • Stable Job with Salary Appraisals
About Us

Staff Outsourcing Solutions specializes in hosting, setting up, and managing offshore business operations in the Philippines on behalf of our clients from all over the world.


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