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Customer Service Team Member

1 week ago

Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

**Job Overview**

Nityo Infotech Services Philippines is seeking highly skilled and customer-focused individuals to fill our Customer Service Representative positions.

We are looking for talented professionals who can provide exceptional service to our clients, ensuring that their needs are met with efficiency and courtesy. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing support through various communication channels.

**Key Responsibilities:**

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide product information, clarify customer queries, and address concerns in a courteous and empathetic tone.
  • Work collaboratively with internal teams to ensure seamless issue resolution and customer satisfaction.

**Requirements:**

  • Bachelor's degree or equivalent in any field.
  • At least 1-2 years of experience in customer-facing roles, preferably in the BPO industry.
  • Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and concisely.
  • Able to work effectively in a fast-paced environment, managing multiple priorities and deadlines.
  • Strong problem-solving skills, with a focus on creative and effective solutions.

**Benefits:**

  • Competitive salary package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

**What We Offer:

Nityo Infotech Services Philippines is committed to providing a positive and inclusive work environment that fosters growth, learning, and success. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.