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Sales Team Member
7 days ago
Company Overview
The Adrenaline Group is a dynamic and fast-paced retail environment that values customer satisfaction and employee growth.
We are seeking a motivated and customer-focused Sales Associate to join our team
Job Description:
- Greet and assist customers in a friendly and approachable manner, providing exceptional service to drive sales and customer loyalty.
- Provide product information, answer inquiries, and offer assistance throughout the shopping experience, showcasing products and features to meet customer needs.
- Build and maintain strong customer relationships to encourage repeat business, fostering a positive and welcoming store environment.
- Actively engage in selling products by understanding customer needs and recommending appropriate solutions, meeting or exceeding sales targets through effective promotion and upselling.
- Participate in promotional events and activities to boost sales, staying informed about product features, benefits, and specifications.
- Train and educate customers on product use when necessary, ensuring customers have a satisfying shopping experience.
- Ensure that merchandise is attractively displayed and the store is well-maintained, adhering to visual merchandising standards and inventory control procedures.
- Efficiently process customer transactions using the POS system, handling cash and providing accurate change while adhering to cash handling policies.
- Resolve customer issues related to transactions or product returns, collaborating with team members to achieve sales goals and maintain a positive working environment.
- Communicate effectively with colleagues and management regarding customer feedback and product requests, assisting in training new Sales Associates when necessary.
- Adhere to company policies and procedures, including opening and closing duties, contributing to a safe and clean working environment.