
Strategic Vendor Partnerships Manager
7 days ago
A key member of our team, the Strategic Vendor Partnerships Manager will be responsible for developing and maintaining strategic relationships with leading technology vendors.
- About the Role:
- The successful candidate will manage partnerships with core vendors to drive service growth, joint enablement, and procurement efficiency.
- This role involves negotiating agreements, SLAs, and pricing structures to maximize business value while ensuring competitive positioning and profitability.
- The manager will oversee vendor-aligned service offerings across SD-WAN, SASE, networking, UCaaS, and cloud solutions—owning roadmap, launch, and optimization.
- Partnership with engineering, finance, operations, and sales teams is crucial to design scalable frameworks, pricing models, SOPs, and go-to-market strategies.
- The manager will lead vendor scorecards, KPIs, and quarterly business reviews (QBRs) to measure vendor performance, track service reliability, and identify risks/opportunities.
- Managing technology, supply chain, and regulatory risks is essential while ensuring compliance with vendor security standards and audit requirements.
- This role champions a customer-first approach by improving service reliability, addressing escalations, and integrating feedback into vendor program improvements.
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