Customer Experience Ambassador

3 days ago


Mandaluyong City, National Capital Region, Philippines beBeeCustomer Full time ₱280,000 - ₱460,000

As a customer experience champion, you will play a pivotal role in shaping the way our customers interact with our brand. Your exceptional communication skills, paired with your passion for delivering world-class service, will make all the difference.

Key Responsibilities:
  • Provide seamless support to customers through various channels, including email, phone, live chat, and social media.
  • Assist customers with their queries, addressing concerns and resolving issues in a timely manner.
  • Offer thoughtful, high-quality responses that reflect our service standards and leave a lasting impression on customers.
Requirements:
  • Proficiency in English, both written and verbal
  • A minimum of one year of experience in customer-facing roles
  • Experience with tools like Gorgias, Zendesk, or Shopify is highly valued
  • Excellent problem-solving and communication skills
  • An adaptable and solutions-oriented mindset

The ideal candidate will possess a strong passion for delivering exceptional customer experiences and a willingness to learn and grow with us.



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