
Customer Service Ambassador
4 days ago
We are seeking highly skilled Customer Service Ambassadors to join our team. As a Customer Service Ambassador, you will be responsible for delivering exceptional customer experiences through multiple channels including email, phone, live chat, and social media.
Your primary goal will be to resolve customer inquiries in a timely and professional manner, while providing solutions that meet their needs and exceed their expectations.
You will work closely with our internal teams to ensure seamless communication and collaboration, resulting in high-quality service delivery.
Requirements- Proficiency in English (written and verbal)
- At least 1 year of online/remote customer service experience
- Experience with tools like Gorgias, Zendesk, or Shopify is an advantage
- Excellent problem-solving and communication skills
- Adaptable and solutions-oriented mindset
- Annual performance-based increases
- Paid time off
- Health and dental insurance or a monthly health stipend
- Holiday bonuses
- Permanent work-from-home setup
- Opportunities for career advancement as we continue to grow
We value our employees and offer a range of benefits to support their well-being and success. Our remote work environment allows for flexibility and work-life balance, while our opportunities for growth and development enable our employees to advance their careers.
Seniority level- Entry level
- Full-time
- Customer Service Representative
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