Loan Processing Specialist

2 days ago

Iloilo City, Western Visayas, Philippines beBeeJob Full time A$18,000 - A$24,000
Loan Processing Specialist Opportunity

We are seeking a skilled Loan Processing Specialist to join our team. As a key point of contact for clients throughout the loan process, you will play a vital role in ensuring a smooth and efficient experience.

The ideal candidate will have a strong understanding of loan application processes, compliance requirements, and lender documentation. Excellent communication skills, both written and verbal, are essential for explaining complex processes to clients.

Key Responsibilities:
  • Liaise with clients to gather required documents and information for loan applications.
  • Review and verify financial documents to ensure accuracy and compliance with lender requirements.
  • Prepare and submit loan applications through appropriate systems.
  • Track progress of applications and provide timely updates to clients.
  • Communicate with lenders, banks, and brokers to follow up on outstanding items and ensure smooth processing.
  • Maintain organised digital records of all loan files and supporting documents.
  • Support brokers with administrative tasks, including preparation of compliance documents and client communications.
  • Handle client inquiries with professionalism and empathy, ensuring a positive experience throughout the loan process.
  • Identify and escalate potential issues or delays proactively.
  • Contribute to process improvements to enhance efficiency and client satisfaction.
Required Skills and Qualifications:
  • Minimum 2 years' experience in loan processing, mortgage broking, or financial services administration.
  • Strong analytical and problem-solving skills.
  • Excellent organisational and time management skills, with ability to handle multiple applications simultaneously.
  • Proactive and resourceful, with ability to work independently.

Benefits: Competitive salary and benefits package.

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