Remote Operations Assistant

7 days ago


Rizal, Philippines beBeeSupport Full time ₱2,000,000 - ₱2,500,000
Job Summary

The role provides remote support to the hotel's Front Office team, enabling on-site receptionists to focus on guest-facing activities.

Main Responsibilities:
  • Manage incoming reservation emails and online booking inquiries, processing bookings in the property management system following established procedures.
  • Complete daily reports such as Reservation Activity Reports and internal checklists.
  • Send booking confirmations and pre-arrival communications to guests.
  • Assist with Night Audit preparation and ensure all guest profiles and reservation data are accurately maintained in the system.
  • Respond to basic guest queries via email or other communication platforms, and handle overflow calls as needed.
  • Reconcile daily takings and financial transactions, and assist with invoicing corporate clients.
Key Requirements:
  • Attention to detail and accuracy.
  • Professional written communication skills.
  • Proactive and self-motivated individual able to work independently.
  • Organised and able to manage competing priorities remotely.
  • Tech-savvy with confidence in using PMS, Microsoft Office, and email systems.
  • Positive attitude and commitment to providing excellent guest service support.

  • Payroll Risk

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