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Technical Support Associate

7 days ago

Bacolod City, Western Visayas, Philippines Ubiquity Global Services, Inc. Full time

We are looking for a talented Technical Support Associate to join our team at Ubiquity Global Services, Inc. in Bacolod City.

The successful candidate will be responsible for providing top-notch support and resolving technical issues for our customers.

Key Responsibilities:
  • Answer product and service-related queries from customers.
  • Troubleshoot technical issues and provide solutions.
  • Collaborate with cross-functional teams to resolve complex issues.
Skills and Qualifications:
  • At least 6 months BPO experience.
  • Strong problem-solving and analytical skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.